Contact Us

Customer service hotline: 0800-006361

(Service hours: Monday to Friday working days 09:00-17:00)

E-mail : kk0800@kuai.com.tw

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Common problem

Is there a production threshold for customized packaging?

Customized packages are available in quantities of 100,000 packages. Please contact us for more information.

Are there any EasyCards for sale?

Thank you for your enthusiastic support, but the EasyCard is no longer available for sale. However, we will continue to offer many merchandises, so please stay tuned to our website and community news.

Can I order directly from customer service? Can I go to the head office or factory to purchase products in person?

Except for Pingtung Shengli Star Village-Kuai Kuai Story House, all of our products are shipped through channels, and we don't accept orders from the official website and community.We also don't have a sales department in our head office or factory. If you would like to order online, please go to PChome 24 h, Momo or books.com.tw ...... etc. to order.

Why is the bag not full of snacks?

In order to prevent snacks from breaking and to protect the integrity, the inner bag of the package is filled with nitrogen to minimize the chance of damage. All of our products are weighed by grams and bagged by machine. If the weight of the product you purchased does not match the weight of the product, please keep the product and contact us.

How can I purchase regionally limited product?

If you have a request for regionally limited products, please contact the unit directly.